Difficulty downloading firmwsare files [Solved]

jason.kania · January 10, 2024, 12:21am

When attempting to retrieve the firmware, we are getting the following error on several computers and on different network connections. This has been the case for several days.

Please check on this.

Thanks,

Jason

chelsea · January 10, 2024, 3:51am

It seems that you did not select the device to update first.

maurice · January 10, 2024, 4:28am

Our team will add a more appropriate error message.

Fan_Du · January 13, 2024, 1:56am

Optimized the prompt for downloading firmware or updating firmware, especially if no product type is selected
Thanks！

jason.kania · January 13, 2024, 2:13am

Thanks Fan Du,

What is the target for the next software upgrade?

Thanks,

Jason

maurice · January 15, 2024, 7:33am

Fandu puts out an update often, usually on the Friday.