I think you are talking about this new database backend system we have just introduced: T3000 Database Backend
Today we released an updated version of this system which has improved online and offline support of devices. Please update your T3000 software to take advantage of the latest features and fixes. If you have any troubles show me some screenshots and I will assist.
To update T3000, navigate to Help->Check for updates ->Update T3000 .
The latest version is : T3000 Ver May 27 2022
Thanks!