T3000 crashed on BACnet communication

I’m connecting to a TStat10 via the 485 terminals. I used the keypads to set the TStat10 to BACnet at baud 38.4k. T3000, on discovery, recognizes that the device is communicating BACnet and puts it in the Building View tree. When I select the device in the building tree, T3000 crashes while attempting to establish communication.

This could be a software bug, does it happen every time you retry?

It happened every time I tried, about 3 times.

We will test and follow up.

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screen shot of what T3000 was doing just before it crashed

T3000 also crashes when trying to communicate with a TSTat10 ESP Modbus. Both devices are set to 38.4k Baud, so perhaps that is the source of the problem.

Thank you for your feedback, there is indeed a problem with the coordination between T3000 and TSTAT10 ESP.

We will update the firmware and T3000 version soon.