T3-TB Ethernet communications unstable

Troubleshooting
1

We have 9nos T3-LB controllers in a system which are connected over Ethernet one by one. All these 9nos controllers and Workstation PC are connected to a common Switch.

We noticed that controllers in the network go offline in random manner and stay offline for about 5-10mins before it comes online again. Sometimes this happens very frequently and sometimes not. All 9nos controllers have been updated to latest firmware.

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FYI, we had the same issue in T3-BBs couple of months back and managed to overcome the issue with firmware updates. However, these T3-TBs which came in the same order still struggle.

1 Like
2

You could try updating the T3000 front end itself, I see its been a while since you updated that.
There are firmware updates often as well, do try updating the firmware even if its been only a couple weeks since last update.

If you’re still experiencing communications issues you can use wireshark to capture some network traffic and maybe we can pick something up from that.

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