Graphics elements not showing

T3000 Software
21

62.7 is the firmware released in 2022. Since the old and new interfaces share the same flash memory on the device, the old interface views will be erased once you switch to the new firmware.

Likewise, if you revert to the old interface on the latest firmware, the new webview views will be removed.

Our overall plan is to encourage all users to adopt the latest interface.

22

I am available for a remote session now if you are.

When I click OK the graphic loads but many elements are missing. on some of my graphics all the elements are missing.

23

Can you help share the remote information?