When downloading and updating the firmware, I’m getting the following errors:
The HEX file had error at 1 line!
File error: The file is not a properly formatted Hex file. Please reselect a right file.
Tstat10
Module Number - TSTAT10
Hardware Version - 2
MCU Version - 65.9
Bootloader Version - 49
I was trying to update to ver. 66.5 because that is what was downloaded during update attempt.
Am I the only one having trouble using the new ESP gear?
Patiently awaiting help…
The TB firmware had a problem when I updated a controller about a week ago but a new version has been released to correct it. Maybe try again and see if the T10 was also updated.
John D
If the firmware automatically downloaded by T3000 uses the naming format Tstat10_arm_rev68.0.hex, it indicates that your device is equipped with an ARM CPU. In this case, loading ESP firmware (e.g., temco_app_rev66.6.bin) will trigger a “firmware incompatible” error.
Simply retry the firmware upgrade in T3000.
For additional firmware versions:
I didn’t go to the FTP site for the download. I used the T3000 Software.
I tried both file types before I posted.
Check out the screen shot:
When I use the automatic update, it just fails…Modbus and the Tstat-10… 
You may try several more times, including re-downloading the firmware and attempting the firmware update again.
If you still encounter file errors,
please provide a screenshot of the firmware writing failure so that we can further analyze the cause.
At present, we suspect the issue may be that the firmware file was not fully downloaded successfully.
